Commercial Operations


We provide end-to-end services and systems that let you outsource your commercial operations with confidence. And we focus exclusively on small and mid-size pharma and life science companies—giving you solutions that are both best-in-class and cost-effective. We specialize in CRM implementation and support, systems integration, data management, analytics, application development and end-user support.

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Our Expert Services at a Glance

Cost-effective CRM implementation, configuration, and support—we deliver both turnkey and custom solutions to fit your business needs.

Systems integration, including sales team admin, document control, and customer support—we streamline all your commercial processes.

Reporting and analytics, including dashboards, detailed reporting, and business intelligence—our customer-centric approach helps you use data to drive better decisions.

Experts in Veeva, the #1 pharma and life sciences CRM—we’re a Veeva Services Parnter, certified in MyInsights and OpenData.

Data management, including integration, cloud storage, quality control, and security—our data hub serves your team exactly what they need, precisely when they need it.

End-user support, including a tiered help desk, asset management, offshore resources, and training—we give you and your customers 24/7 support.

Why Outsource Your Commercial Operations?


Implementing and supporting a customer relationship management (CRM) system is complex. If you’re like most small and mid-size firms, you just don’t have the resources—or the right mix of expertise—to control your CRM system effectively. So our experts will implement and support the right CRM system for you, to fit your specific business needs. We provide both turnkey and custom solutions that will simplify the control and management of your commercial operations.


Recruiting and training in-house resources is expensive, especially if you’re a smaller business with limited time and resources. And if those internal resources leave you, your commercial support systems could be seriously disrupted. Outsourcing your commercial operations actually saves you money—and gives you more consistent, long-term stability. We apply our decades of experience to make sure you get the best, most cost-effective solution for your business. So you get the biggest ROI from the assets in your commercial operations.


By outsourcing your commercial operations support, you gain access to expert, experienced professionals. And that lets your internal resources focus their energy on more productive, strategic activities. Simply put, our systems and services help you run your commercial operations more efficiently and profitably.


Your systems for commercial operations have to do more than support current sales. They need to keep up with a growing database, adapt to market changes, and scale with your team. If you don’t have the right resources to manage your critical commercial functions, your business could be at risk. So we not only provide expert system implementation and integration, we also give you reliable, ongoing support. We apply best practices to make sure your commercial operations run smoothly—and reduce your risks—as you grow.


It takes time to develop in-house expertise and infrastructure to support commercial operations. And that can be a big burden if you’re a small or mid-size pharma or life sciences company. But our commercial experience, technical expertise, and integrated systems let you focus your resources where you need them most. So you can hit the ground running, with a shorter learning curve, to drive and sustain growth.

Different by Design

Most companies that provide outsourced commercial operations focus on large pharma and life science corporations. But we cater exclusively to small and mid-size firms, like you. We’re a mid-size company ourselves, so we truly understand your needs and challenges.

At the same time, we’ve worked for and with Big Pharma, so we understand industry best practices. Our innovative, flexible approach lets you take advantage of those best practices, while keeping costs manageable.

We offer a range of solutions, both pre-configured/off-the-shelf and customized. Our work is backed by decades of experience building and managing commercial operations in the pharma and life sciences market. And we have both domestic and offshore teams to support any scope, technical requirements, or budget constraints you may have.

That’s why we’ve been recognized by CIO Review as one of the “20 Most Promising Pharma & Life Sciences Tech Solution Providers.”

Benefit from Our Experience


Our blend of hands-on management, scalable resources, and deep knowledge of commercial operations is unique. That makes us nimble and responsive to your needs, without the drag and cost of excess overhead. So you get results fast, without overpaying.


We bring your commercial support systems and data together on one integrated, manageable platform. And we back up our systems with unmatched industry experience and technical expertise. So you get reliable control and consistent quality in your commercial operations.


From CRM implementation to data management to ongoing support, we integrate systems and data to make your commercial operations seamless. We take care of all the details, while you focus on the big picture. So you get the strong commercial foundation you need to drive growth.

Get in Touch

Find out how we can help you. Or send email to info@cnxsi.com.


1060 State Road, Suite 102, Princeton, NJ 08540       For more information, email us at info@cnxsi.com, or call 609-536-6009